
WELCOME TO EXCEPTIONAL!
YOUR DIGITAL WELCOME KIT
You’re officially booked and we are pumped to be part of your vendor team! Rest assured, we’re going to make your ceremony run flawlessly! Thank you for trusting us to be part of one of the best days of your life!
Here are some things you need to know to make this ride even smoother:
How to get ahold of us: Your portal is the best way to reach your DJ to make changes or communicate. Should you misplace any contact information just reach out to us at info@exceptional-entertainment.com
Availability: Everything with our team can be done via video chat or over the phone but if you want to meet in person, just let your DJ know. Most of our meetings are weekday evenings. Weekend meetings are typically not available due to our event schedule.
Emails from us: You will get various emails along the way. Some are reminders to do things like fill out your planners and others are tips/helpful info. We like to stay in touch! One last thing, you will get an email from us AFTER the wedding as well, and we love reviews (hint, hint).
Arrival/set-up: On your wedding day, we typically arrive about 1 to 1.5 hours before the wedding.
The Music: Of course, this is the most important thing to us, heck, we are DJs. If it’s important to you, take some time to work on your online planner, or send us the link to your favorite Spotify playlist. Speaking of, check out some of ours right here.